Official Information Request

Please complete all fields unless marked optional to make an official information request.

We will acknowledge your request as soon as practical and respond within 20 working days of your enquiry. (Regional anniversary days the the end of year holiday period of 20 December to 10 January each year are not counted as working days).In most cases council can process requests at the time they're made. When we are unable to process your request, we will let you know whether or not we can grant your request within the time limit. Your request must be specific. If your request is not specific enough, or if the information requested is held by another government organisation we will help you make your request in the proper way or to the appropriate organisation. If your request is urgent you must provide a suitable reason for seeking urgency. We will try to process your request as soon as possible. If you are making a request for personal information held about yourself your request will not be charged. For all other requests where the amount of staff time spent actioning the request exceeds one hour then each additional half hour may be charged at $38. We will contact you before processing your request with an estimate of the cost if there is going to be a charge for your request. Photocopying will be charged at 20c per copy in excess of 20 copies. All other charges incurred shall be at actual and reasonable cost. Further information and links can be found on our website